Virginia State Government Family Services Specialist I (Wise) in Wise, Virginia

Position Information

Job Description

Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as, Adult/Adult Protective Services, Child Protective Services, Foster Care/’Adoption, Child Care, and Employment Services. Employees perform routine- to journey-level casework activities and the casework usually is reviewed by the supervisor prior to implementing a case action.

Monitors, coordinates and administers specific programs as assigned. Coordinates services within specific area of responsibility. Interviews and assesses customer needs and other relevant factors such as education/skill levels, abilities, interests and support systems. Informs clients of related services programs rules/regulations and right to participate. Present cases to determine appropriate services and writes/implements service plans. Provides case management services to monitor compliance.

Tracks expenditures, prepares/submits budget estimates and ensures payment for services. Completes necessary federal, state and local planning and reporting requirements. Serves as a resource to clients and the community in area of expertise. Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care.

Minimum Qualifications

Minimum of a Bachelor’s degree in a Human Services field or minimum of a Bachelor’s degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services.

Knowledge of social work principles and practices, human behavior and motivational theory, and social, economic, and health problems. Knowledge of laws, policies, and regulations related to human services program areas and legal procedures as related to program area.

Skill in operating a motor vehicle. Skill in operating a personal computer using(Word, Excel, Access) or other word processing programs) with associated software; Ability to communicate effectively both orally and in writing. Demonstrated ability to interview, assess needs, counsel and refer clients to other resources as needed.

Demonstrated ability to develop and implement service plans in order to insure the delivery of appropriate services to the client. Ability to analyze case information to make sound judgments within the framework of existing laws, policies and regulations. Ability to respond to the client’s emotions in order to accomplish services objectives.

Ability to plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities.

Ability to establish and maintain effective relationships with others and stay abreast of current trends and developments in the social work field. Able to work under close supervision and receive constructive advise from supervisor(s)

Preferred Qualifications

Prefer previous experience working with social work principles and practices or completion of an internship in a human services program area.

Prefer experience in assigned program(s) and completion of required training programs

Special Requirements

Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. This position is covered under Code of Virginia §63.2-1601.1 or §63.2-1720 requiring the finalist candidate to submit to fingerprinting and provide personal descriptive information for a criminal history record check through the Central Criminal Records Exchange and a search of the Central Registry. All offers of employment are contingent upon satisfactory results of the required checks and screenings. Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.

Special Instructions to Applicants

Applications for this position must be submitted electronically through this website. Mailed, e-mailed, faxed or hand delivered applications will not be accepted. This website will provide a confirmation receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application. No attachments will be accepted. Maybe presented at interview. A CONTACT NUMBER AND MAILING ADDRESS IS REQUIRED. WISE CO SOCIAL SERVICES IS NOT RESPONABLE FOR NON DELIVERABLE MAIL OR LATE Please refer to your RMS account for the status of your application and this position.

Contact Information


Becky Adams Fultz



Working Title: Family Services Specialist I (Wise)

Role Title: Local-Classified

Job Open Date: 09/14/2018

Job Close Date: 09/28/2018

Open Until Filled: No

Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)?: No

Hiring Range: $29,930 (may be higher depending on qualifications)

Agency: Dept of Social Services - Local (765-01)

Agency Website:

Location: Wise - 195

Position Number: L0106

Job Posting Number: 1042681

Type of Recruitment: General Public - G

Does this position have telework options?: No

Bilingual/Multilingual Skill Requirement/Preference: No

Job Type: Full-Time (Salaried)

Job Type Detail: Full-Time Salaried - Non-Faculty- FTS-1

Pay Band: UG