Moet-Hennessey Internship Customer Care in Italy

Internship Customer Care

  • Company: Emilio Pucci

  • Location: Italy

  • Business group: Fashion & Leather Goods

  • Contract type: Internship

  • Function: Sales

  • Experience required: Beginner

  • Reference No.: PUCC00073

  • Date of publication: 2018.06.11

Position

Emilio Pucci is looking for an intern for the Customer Care Department at its operational headquarters in Bologna. The main tasks, in which the intern will be involved during the internship, will concern:

  • the administration of the contacts with the Italian and foreign customers by email and telephone;

  • the administration of the contacts with shippers and with the internal and external warehouse;

  • the organization of shipments in Italy and abroad;

  • the management of returns of non-compliant and / or defective goods;

  • the processing of the reporting and of the required documentation;

  • the control of the documentation;

  • the archive management.

    Profile
  • Degree in business or languages, preferably with focus on international trade and business;

  • Good Knowledge of Microsoft Office Suite (Word, Excel, PPT), especially Excel;

  • Excellent knowledge of written and spoken English. A good knowledge also of another language would be an asset;

  • Organizational skills and attention to detail, as well as interpersonal and communication skills;

  • a strong customer orientation, proactivity and curiosity, flexibility and problem solving.