Customer Service Intern
Job ID #:7374Location:PLPolandWarsaw
Position Type:TemporaryEducation Required:Bachelors Degree
Experience Required:Not IndicatedRelocation Provided:No Relocation Offered
Job Category:Customer Service
CHEP is the world leader in pallet and container pooling services, serving many of the world's largest companies. CHEP issues, collects, conditions and reissues more than 285 million pallets and containers from a global network of more than 500 service centers in 42 countries, helping manufacturers and growers transport their products to distributors and retailers.
CHEP partners with customers to develop pooling solutions that ensure reduced product damage, offer enhanced delivery efficiencies, eliminate waste and cut supply chain costs, adding exceptional value for its customers. With more than 300,000 customers around the globe, including Procter & Gamble, SYSCO, Carrefour, Kellogg's, Woolworths, Kraft, Nestlé, Lion Nathan, The Home Depot, Tesco, Unilever, Hewlett Packard, Ford and GM, CHEP is known for "Handling The World's Most Important Products…Everyday."
CHEP employs more than 7,700 employees in 42 countries and benefits from more than four decades of industry experience internationally.
Customer Service Coordinator – Trainee / Intern(part-time paid internship) Location: Warsaw
Your future challenges
Be first contact for all incoming calls (customers, forwarding agents, Service Center etc.); Support Customer Service Coordinators in account management; Identify the causes of problems and preventing their re-occurence; Cooperate with other CHEP-departments to ensure professional, rapid and competent solutions to customers' enquiries Collate and format monthly reports, including data and graphs; Coordinate flow and processing of new accounts, including monitoring progress; Be responsible for analysis, structuring and preparation of all incoming customer enquiries for further development of proactive customer services; Participate in current department projects and other tasks as delegated by the Manager.
What do we look for?
Student of III, IV or V year Ability to work min. 4 days a week (min. 30 hours with flexible working hours but within working hours) Good analytical skills and good command of Microsoft Office (Excel and Power Point) Strong reasoning and interpersonal skills Very good organization of work Ability to work in a team Fluent Polish required with advanced English
What we offer
4-6 months’ paid internship part time (min 30 hrs per week) with possibility to extend Competitive salary and wide scope of responsibilities Ability to develop your skills and understanding of business in worldwide logistics company Area to build your independence and own responsibilities Support at every stage of your career At later stage independence in operating with real impact to the organization Good working atmosphere
Come join an extremely successful performance and growth oriented team, we'd love to hear from you. A highly competitive compensation and benefit package including retirement benefits, educational reimbursement, and more is offered in conjunction with an exciting, fast paced work environment. Come help us… Handle the World's Most Important Products. Everyday.www.chep.com/jobsEOE