Selina Internship Opportunity Explore (Tours) in Medellin, Colombia

WANT TO MIX A GREAT WORK EXPERIENCE WITH AN AMAZING LIFE EXPERIENCE?

Seize this unique opportunity to work for Selina, one of the worldâs fastest-growing lifestyle hospitality brands!

Selina is disrupting the hospitality industry by combining the best aspects of boutique hotels, co-working spaces, and socially-centred hostels. With a distinctive design style, deep local knowledge and robust tech, Selina promises travelers authentic local experiences, exciting connections with fellow travelers, and the power to live, work and create seamlessly abroad.

With 100+ locations opening around the globe, we have multiple job opportunities at any given time.

Our internal ecosystem consists of Hospitality, Food & Beverage, Tours, Wellness, Education, Construction, Real Estate, CoWorking, Art & Design, Community Outreach, Education, Surf, Sales, Marketing, and Technology.

Most of your responsibilities are (but not limited to):

  • Assisting all Selina Tours operations.

  • Work closely with Explore Tours department.

  • Providing general and specific advice about different travel destinations, tours and lessons.

  • Teaching people how to use equipment, depending on the tour.

  • Providing tour guide services on scheduled days.

  • Drawing up travel itineraries and ensuring that all the needs of the customers are met.

  • Advising the customer about travel issues.

  • Dealing with and documenting complaints in an efficient and diplomatic manner.

  • Making alternative arrangements for customers who had their trips interrupted by unforeseen issues.

  • Evaluating customersâ holidays and issuing appropriate feedback.

  • Creating and putting up displays of daily activities and tours.

  • Renting out Selina Tour equipment.

  • Monitoring repairs.

  • Monitor inventory.

  • Assuring tidiness and cleanliness off office

Requirements

  • Be enrolled in a university in a bachelor (or higher) in business administration, hospitality management, tourism or a related field

  • Fast learner

  • Ability to work under pressure

  • Ability in solving problems

  • English and Spanish languages required

  • Organized and detail oriented

  • Good with communication

  • Skills with excel and wordÂ

  • This is a non paid internship (no monetary compensation is given)

Benefits

â Accommodation in dorms/staff accommodations at the Selina location for the duration of the internship.

â Full free breakfast included everyday at location (exceptions may apply).

â Three free nights at any Selinaâs hotel location around the world (in dorms).

â 30% discount at all Selina locations. Select family and friends receive a 20% discount. This applies during internship program.

â Certificate of completion of the internship.Â

â 20% discount in Selinaâs F&B during internship.

â Free access to a variety of culture activities.*

â Free access to wellness activities.*

â Possibility to lead and implement an academic project. Â

â Free access to online Selina training opportunities.*

*subject to availability and with the approval of his/her supervisor.