PIONEER HUMAN SERVICES Resident Monitor I (On-call) in Everett, Washington

Job ID: 60297 Pioneer Human Services (PHS) is a social enterprise that provides individuals with criminal histories the opportunity to lead healthy, productive lives. You may learn more about our organization, mission, and vision here: . The Snohomish County Diversion Center is a 44-bed facility (32 men and 12 women) offering short-term placement and shelter to homeless adults with a substance use disorder and other behavioral health issues, diverting them away from incarceration and toward treatment. POSITION SUMMARY SUMMARY: The primary responsibilities of a Resident Monitor I are to guide, assist and support residents in their transition to stability by carrying out the day-to-day operations of a Pioneer residential program. The Resident Monitor I is responsible for ensuring program and facility safety, monitoring resident movement, conducting intakes and discharges, and resident transportation, as needed. PRIMARY DUTIES AND RESPONSIBILITIES: Client Monitoring Perform and document daily shift activities as required by program policies, contract stipulations and professional standards. Supervise and monitor resident movement, activity and rule compliance. Assess and respond appropriately to resident behaviors, attitudes and dispositions. Conduct contraband control and confiscation procedures. Program and Facility Safety Conduct physical grounds and facility safety checks. Operate and monitor video surveillance technologies. Assess, evaluate and, if necessary, report internal and external facility conditions for safety, sanitation and security concerns. Ensure compliance with all health/hygiene, safety and maintenance requirements. Assist program management in the preparation for all inspections, program reviews, and internal/external accreditation audits. Program Operations Complete intake and discharge procedures for all residents upon arrival and at exit. Conduct program orientations for newly arrived residents. Prepare informational and incident reports as necessary. Assist in and/ or monitor the delivery, storage, preparation and service of meals. Store, monitor and dispense resident medications per prescribed protocol. Transport residents to outside activities in accordance with program policies and contract stipulations. Communication and Collaboration Promote and model teamwork and collaboration with co-workers. Work in partnership with case managers and Office of Neighborhoods to achieve program goals and provide high impact services to residents. Attend scheduled staff meetings, program meetings as appropriate or upon request and complete required trainings. Participate in work groups and committees organized by the Assistant Manager or Program Manager and other external agencies as appropriate. KNOWLEDGE, SKILLS, AND ABILITIES: Basic state and federal human resources knowledge, particularly as it affects the recruiting and hiring process. QUALIFICATIONS FOR THE POSITION: (Any Equivalent Combination of Knowledge, Skills, Abilities, Education, and Experience) Education: High School diploma or equivalent required. Experience: 6 months of experience working in the human services or criminal justice and/or correctional system(s) including internships and/or volunteer placements. Must have a valid driver's license. Must have TB testing done within three days of hire (or bring in verification). Annual screening required thereafter. PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift upwards of 25 lbs. Must wear safety protective equipment as required (i.e., safety glasses, gloves & foot