Quantum Health Technical Operations Internship in Columbus, Ohio

Technical Operations Internship

    • Tech Ops
  • Columbus, OH, USA

  • Internship

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2019 Quantum Health Summer Internship Overview

Who is Quantum Health?

We are a revolutionary consumer healthcare navigation company that has reinvented the healthcare experience based on earning our members' trust and treating them with empathy and compassion. For 12 years in a row Quantum Health has been named a "Best Place to Work" by Columbus Business First.

Timeline:

  • Interviews: Jan 2019 through March 2019 on a rolling basis

  • Internship: 12 weeks starting May 20, 2019 through August 9, 2019

  • Housing will be provided (if needed) and all internships are paid.

Internship Description:

The Quantum Health Summer Internship Program is an intensive 12 week opportunity designed for rising seniors (2020 grads) and graduate students who would like to work in an exciting, fast-paced and challenging environment. As an intern at Quantum Health you will contribute to meaningful projects, interact with other interns, be exposed to Quantum Health's business operations and work cross functionally with other departments.

What to expect?

Speaker Series: Meet and learn from leaders across the company for a macro-level view of how specific departments contribute to the overall mission of Quantum Health.

Company Culture: Most employees describe Quantum as a fun and exciting place to work – and we practice what we preach! We show interns a great time both on and off-site, which is a big part of our culture.

Volunteering: Giving back is a huge part of our culture. Join your Quantum Health teammates as you volunteer your time and talent in meaningful ways that enrich the lives of others.

Networking: Grow your business connections during the many networking events both on and off our campus.

Technical Operations Internship

Roles and Tasks:

  • Learn processes and procedures, and assist in technical data generation, analysis and documentation of call center Pod's

  • Uses SQL and Microsoft Access to mine data

  • Works with team to complete resource planning and real time management

  • Become familiar with Cisco Telephony Delivery System and Verint Work Force Management software

  • Learns scheduling and report writing

Skills and Qualifications:

Minimum qualifications:

  • Enrolled and working towards an undergraduate degree in Computer Science, Information Technology, Mathematics, Statistics or related major with an expected graduation date between December 2019 and June 2020

  • Have authorization to work in the United States

  • Be able to complete a 12 week program beginning May 20, 2019.

Preferred qualifications:

  • Experience in statistics or other relevant discipline

  • Curiosity to proactively learn new technologies and apply these capabilities to solve different business problems

Want to join our winning culture? Then apply today at http://www.quantum-health.com/careers/

Quantum Health is an Equal Opportunity Employer.

Quantum Health https://quantumhealth.hirecentric.com

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