EXPRESS Omni Process Initiatives Internship - Summer 2019 (Columbus) in Columbus, Ohio


Express is the vibrant, confident lifestyle brand for ambitious people, providing the latest fashion for style-obsessed men and women since 1980. Our mission is to provide inspiration and confidence through fashion to help people get to what's next in their day, and their lives. With more than 600 retail and outlet stores throughout the United States, Puerto Rico and Latin America, and a best-in-class online/mobile shopping experience at, Express brings city-inspired style to customers across the globe.

With a fashion history of more than 30 years in the making, we offer our interns valuable insight into the retail industry and an opportunity to quickly grow as a young professional. Our paid internship program is designed around real work experience and provides developmental tools that you'll be able to apply toward your future success! So, what are you waiting for? Apply now!

The Strategic Initiatives Omni Channel Intern is responsible for performing the essential process and procedure oriented functions required to ensure the success of critical retail and outlet Omni Channel initiatives.

Manage Day to Day Operations:

  • Assist in the coordination of communication to stores regarding Omni project details

  • Research and address store process issues

  • Review daily fill rate reporting to identify productivity opportunities and create recommendations for action plans

  • Support the development of Omni Channel Newsletters

  • Assist with the development of Omni Maps

  • Support the implementation and tracking of implementation checklists

  • Assist with the creation of roll out schedules and communication plans

  • Support the management of various initiatives that support Omni experiences

Support Projects:

  • Assist in the development and execution of Project Plans to support Omni Channel and Strategic Initiatives

  • Participate in cross functional meetings and assist in the gathering of notes and action items to support project plans

  • Gather findings and information from various resources to determine correct policy and procedures for stores

  • Create and maintain manuals related to Standards Operating Procedures

Field Support and Feedback:

  • Leverage field recommendations and key hindsight by applying them to projects to create new processes for stores to increase efficiencies and operating procedures.

  • Support the management of Field feedback mechanisms

  • Create strong partnerships with Field leaders to understand potential issues/callouts in the field that Store Operations can work to improve

  • Test processes and procedures prior to store rollout

Essential Requirements

  • Rising Junior or Senior standing

  • Ability to Intern full time during Summer 2019

  • Microsoft Excel, Word and Power Point

  • Analytical and project planning skills

Preferred Requirements (skills and abilities)

  • Demonstrates the ability to identify issues/opportunities

  • Excellent customer service, relationship building and team building skills

  • Strong communication skills

  • Ability to work independently

  • Experience in a retail environment

As an equal opportunity employer, Express does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class. Express only hires individuals authorized for employment in the United States.

Notification to Agencies: Please note that Express does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Express will not consider or approve payment to any third-parties for hires made.

Requisition ID: 2018-3197

Post End Date: 10/15/2018